Legal
Last updated: 5 June 2026
These terms apply whenever you visit Settlement Cracks or submit an enquiry through it. By continuing to use the site you are agreeing to them. If anything below does not work for you, please do not submit an enquiry.
Settlement Cracks is an introducer. Our role is to take the details you enter into the enquiry form and pass them to one or more qualified specialist companies operating in your area who can quote for the work, run a survey, or help with an insurance claim. When you submit a form you are agreeing that those companies may contact you about your enquiry by telephone, email or text message. No work and no contract for work is carried out by the operator of this website.
Any agreement to inspect, survey, repair or otherwise work on your property is formed directly between you and the specialist company you choose to engage. Pricing, scope, timescales, warranties and dispute resolution sit between you and that company. We are not a party to that contract and have no authority to vary it on either side.
We take reasonable care when selecting the specialists we work with. That said, we are not in a position to guarantee the work they carry out, the prices they quote, the accreditations they hold from time to time, the insurance they maintain or the result you ultimately receive. You should satisfy yourself about each of those points before you agree to any work, and you should keep a written record of what was agreed.
When you use the site you agree not to:
Nothing on this site is intended to suggest that the operator is the same business as, or is endorsed, certified or accredited by, any manufacturer, trade body, certification scheme or accreditation organisation, unless that relationship is genuinely in place and we can evidence it on request. The name, copy, imagery and any third-party marks that may appear are used only to describe the kind of work the introduced specialists can carry out, not to imply a formal accreditation that does not exist.
The text, photographs, layouts, illustrations and code that make up this website are owned by the operator or by the people we have licensed them from. You are welcome to read and share the guides for your own personal use, including linking to them. You may not copy substantial sections, rebadge them on another site, or use them to train a competing product.
We work hard to make sure the information on the site is accurate, but it is general guidance and not a substitute for a paid professional opinion. To the maximum extent allowed by law, we are not responsible for losses you suffer because you relied on the website, because a specialist you were introduced to did not perform as you hoped, or because the site was temporarily unavailable. We do not exclude liability where the law does not let us, in particular for death or personal injury caused by negligence, for fraud, or for any other liability that cannot be limited under English law.
The handling of any personal details you enter into the site is covered by our Privacy Policy. Please read it before you submit an enquiry so you are clear on who will see your information.
We may update these terms from time to time, for example to reflect changes in the law or in how the site operates. The current version is always the one published on this page, with the date shown at the top.
These terms, and any disagreement arising from your use of the site, are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction to deal with any dispute.
For anything to do with these terms, please use the contact form on the website.